Privacy Policy
Last updated: June 2, 2026
Lemon & Sage Medical Aesthetics ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us, such as when you fill out our contact form, book an appointment, or communicate with us. This may include:
- Your name, email address, and phone number
- Details you include in your message or intake forms
- Your consent preferences for SMS and email communications
We may also automatically collect limited technical information (such as your IP address and browser type) through standard website analytics to help us improve our site.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the services you request
- Send appointment reminders, confirmations, and account notifications (transactional messages)
- Send marketing or promotional messages, only where you have opted in
- Operate, maintain, and improve our website and services
- Comply with legal and regulatory obligations
SMS / Text Messaging
We do not share your mobile opt-in information or phone number with any third parties for their marketing purposes. If you opt in to receive text messages, we use your number solely to send the messages you consented to.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. See our Mobile Terms of Service for full details.
How We Share Your Information
We value your trust and do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We only share information in the limited circumstances necessary to operate our business:
- Service providers who perform functions on our behalf (such as our booking platform, payment/financing processors, or email/SMS delivery), and only to the extent needed to provide those services to you. These providers are bound to protect your information and may not use it for their own purposes.
- Legal requirements, where disclosure is required by law, regulation, or valid legal process, or to protect the rights, safety, or property of Lemon & Sage or others.
Mobile opt-in data and consent are never shared with third parties for marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Your Choices & Rights
You may opt out of marketing emails at any time using the unsubscribe link, and out of SMS by replying STOP. Depending on your state of residence (including under the California Consumer Privacy Act), you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
Children's Privacy
Our website and services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes take effect when posted here, with the "Last updated" date revised accordingly.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at adrianne@lemonandsageaesthetics.com, (775) 237-3736, or 7485 Longley Lane #B, Reno, NV 89511.